Administration

Call Operator

Net monthly salary for Bosnia and Herzegovina is

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80% of people earn:

890 - 2,262 BAM

10% earn less lthan 890 BAM

10% earns more than 2,262 BAM

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What does the data in the graph mean?

Salaries in the survey are expressed in net.

Based on the Plata.ba salary survey, 80% of people on the Call Operator position in the Bosnia and Herzegovina earn between 890 BAM and 2,262 BAM monthly net.

10% of employees earn less than 890 BAM and 10% of people earn more than 2,262 BAM.

The survey is based on data from employees, cleaned of extreme and duplicate values.

Description of job position

Providing general and specific information to callers.
Cooperating with other members of the departments to provide an adequate answer to the questions.
Execution of requests, complaints and claims.
Recording caller requests in the information system.
Adherence to standards of telephone communication and quality of provided services in accordance with internal regulations.
Responsibility for the correctness and completeness of the information provided.

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The most common career path of an employee

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Position Call Operator - Administration in the labour market

In the salary ranking,
the job position takes

264. place

Women representation in position

57%

Average age of respondent by position

520. place

Cleaner

General labour

700 - 1,382 BAM

265. place

Junior Accountant

Economy, Finance, Accountancy

984 - 2,141 BAM

264. place

Call Operator

Administration

890 - 2,262 BAM

263. place

Secretary

Public Administration, Self-governance

1,063 - 2,254 BAM

1. place

Country Manager/Director

Top Management

2,362 - 7,929 BAM

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Data for salary decisions

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The salary report contains:

Salary for the position by region, education, experience, company size, age
Distribution of respondents into wage bands
Salary range from 1st to 9th decile
A breakdown of all monitored non-financial benefits
Analysis of financial benefits

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