Customer Support

Helpdesk Operator

Net monthly salary for Bosnia and Herzegovina is

An employee's salary is influenced by several factors, primarily the region in which they work, length of experience, company size, and more.
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80% of people earn:

511 - 1,015 USD

10% earn less lthan 511 USD

10% earns more than 1,015 USD

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What does the data in the graph mean?

Salaries in the survey are expressed in net.

Based on the Plata.ba salary survey, 80% of people on the Helpdesk Operator position in the Bosnia and Herzegovina earn between 511 USD and 1,015 USD monthly net.

10% of employees earn less than 511 USD and 10% of people earn more than 1,015 USD.

The survey is based on data from employees, cleaned of extreme and duplicate values.

Description of job position

Connecting telephone calls.
Operating telephone and fax lines.
Providing information about the services of the company over the telephone.
Providing technical support and solving specific customer problems over the telephone or online.
Handling claims and special requirements from customers.
Keeping records on customer requirements and claims of provided services.

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The most common career path of an employee

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Position Helpdesk Operator - Customer Support in the labour market

In the salary ranking,
the job position takes

378. place

Women representation in position

n/a

Average age of respondent by position

n/a

520. place

Cleaner

General labour

387 - 763 USD

379. place

Receptionist

Tourism, Gastronomy, Hotel Business

519 - 1,089 USD

378. place

Helpdesk Operator

Customer Support

511 - 1,015 USD

377. place

Painter

Construction & Real Estate

387 - 1,224 USD

1. place

Country Manager/Director

Top Management

1,305 - 4,379 USD

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The salary report contains:

Salary for the position by region, education, experience, company size, age
Distribution of respondents into wage bands
Salary range from 1st to 9th decile
A breakdown of all monitored non-financial benefits
Analysis of financial benefits

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