Description of job position
- Responsibility for recruiting and selecting new employees.
- Scheduling work shifts of supervisors and call centre operators.
- Managing, coordinating, checking and motivating subordinate employees.
- Setting up key performance indicators (KPIs) of the team.
- Proposing changes of procedures, processes, etc.
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The most common career path of an employee
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Position Call Centre Manager - Management in the labour market
In the salary ranking,
the job position takes
Women representation in position
Average age of respondent by position
520. place
Cobbler
Textile, Leather, Apparel Industry
244 - 528 USD
94. place
Auditor
Economy, Finance, Accountancy
733 - 1,718 USD
93. place
Call Centre Manager
Management
529 - 1,910 USD
92. place
Project Manager
Transport, Haulage, Logistics
1. place
Country Manager/Director
Top Management
1,280 - 4,012 USD
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Salary report for the company
115.00 BAM*
* incl. VAT / 98.29 BAM excl. VAT
Order the report- Salary on position by region*, education, practice, business size
- Total salary and its components* (variable component, commissions, rewards)
- Responder distribution to payroll
- Salary ranges expressed by 1st decile, 1st quartile, median, 3rd quartile, 9th decile, and average wage.
- Detailed breakdown of all monitored non-financial benefits provided*
- Financial benefit analysis* * available when regression model is used
