logo

Management

Head of Customer Support

Net monthly salary for Bosnia and Herzegovina is
An employee's salary is influenced by several factors, primarily the region in which they work, length of experience, company size, and more.
Compare your salary with other people in the same position and in the same region for free and anonymously.
80% of people earn:
909 - 3,105 BAM
10% earn less lthan 909 BAM
10% earns more than 3,105 BAM

Salaries in the survey are expressed in net.

Based on the Plata.ba salary survey, 80% of people on the Head of Customer Support position in the Bosnia and Herzegovina earn between 909 BAM and 3,105 BAM monthly net.

10% of employees earn less than 909 BAM and 10% of people earn more than 3,105 BAM.

The survey is based on data from employees, cleaned of extreme and duplicate values.

Description of job position

  • Responsibility for leading the customer support team
  • Strategy creation, customer support direction and subsequent implementation,
  • Support, team coaching, solving demanding customers
  • Track the resolution of customer issues from receipt to resolution
  • Improving services, increasing customer engagement and facilitating organic growth
  • Resolving complaints and creating reports
  • Providing information to the company's customers, telephone and e-mail communication
  • Improving the efficiency of customer support and creating methodological guidelines for contact with customers

For companies – be confident when making decisions about salaries

Set the salaries of your employees fairly. A detailed salary report will help you to do this. You will always have relevant salary data to hand.

The most common career path of an employee

The graphic shows how employees most often progress in their careers. Click on the name of the position to get to its detail with salary data.

Position Head of Customer Support - Management in the labour market

In the salary ranking,
the job position takes

153. place

Women representation in position

n/a

Average age of respondent by position

31

520. place

Cleaner

General labour

Salary group 1

700 - 1,382 BAM

154. place

Facility Manager

Management

Salary group 2

1,070 - 2,870 BAM

153. place

Head of Customer Support

Management

Salary group 2

909 - 3,105 BAM

152. place

Purchasing Manager

Management

Salary group 2

1,163 - 2,926 BAM

1. place

Country Manager/Director

Top Management

Salary group 3

2,362 - 7,929 BAM

Is this salary range too huge?

You can find out the average salary in your region by filling out a short questionnaire

Compare your salary with others

Job offers suitable for your position:

Find better salary conditions or financial and non-financial benefits for yourself.

Check job offers

Get detailed information on salaries in your country

Data for salary decisions
Solo
1 job for a year
100.00 BAM*
Access for 1 user
Ideal for a one-time analysis of a specific job position.